Additionally hotel staff can view and track guest requests and orders on a single platform, making it easier to manage spa appointments, tours, and other activities.įinally, the app is integrated with OKKAMI’s Live Chat offering, further enhancing the guest experience and allowing for personalized communication with guests.
Within the app, guests can view all their orders and purchases, along with the total bill. The live chat feature also enables guests to get their queries answered quickly and easily, as well as view and access the live chat history. The app allows guests to fill in their details and complete documentation processes beforehand, allowing them to simply collect their room key upon arrival. Using the app, guests can explore a wide range of services and even make reservations, including the ability to pre-check-in and skip long queues. By integrating with OKKAMI’s technology platform, the hotel can now provide a range of digital services that can be accessed by guests through their smartphones NH Collection Dubai The Palm, a luxurious hotel located in Dubai, has partnered with OKKAMI, a provider of mobile guest engagement solutions, to offer its guests a smooth and contactless experience during their stay.
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